At Happy Faces Nursery, the safety, happiness, and well-being of your children are at the heart of everything we do. We operate a robust safeguarding culture where all staff, volunteers, and visitors understand that the welfare of the child is paramount.
If you have any questions, comments, or a specific concern regarding a child's safety or
well-being, please speak to our designated team immediately.
Designated Safeguarding Lead (DSL) & SENCO
Emma Platt (Manager)
Overall responsibility for safeguarding policy, staff training, and making official referrals to children's social care.
Leads support for children with additional needs.
Deputy Designated Safeguard Lead (DSL)
Amy (Deputy Manager)
Supports the DSL, manages safeguarding in their absence.
If you are a parent, carer, or visitor and you are worried about a child's welfare (either inside or outside the nursery), please take action:
We hold all of our staff and volunteers to the highest professional standards. If an allegation is made that a member of staff or volunteer has harmed a child, or behaves in a way that indicates they may pose a risk to children, we follow strict statutory procedures.
Any such concerns must be reported immediately to the Designated Safeguarding Lead or the Deputy DSL.
If the concern involves the Nursery Manager, or if you feel a safeguarding concern regarding a staff member has not been handled correctly internally, you should contact the Local Authority Designated Officer (LADO) directly.
Lancashire County Council LADO Service
📞 Call 01772 536694
Important: Reports to the LADO must be made within 24 hours of the allegation or concern coming to light. You do not need the nursery's permission to contact the LADO if you believe a child is at risk from a staff member.
Please reach us at manager@westendburnley.co.uk if you cannot find an answer to your question.