At West End Community Organisation, we value our community and your privacy. This policy explains how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
We only collect information that is necessary to provide you with the best experience at our centre.
- Personal Information: Name, email address, phone number, and mailing address (usually collected via contact forms or sign-ups).
- Usage Data: Standard web analytics (IP addresses, browser types) to help us understand how people use our site.
2. How We Use Your Information
We don't sell your data to third parties. Period. We use your info to:
- Manage memberships and event registrations.
- Send our community newsletter (only if you’ve opted in).
- Respond to your inquiries or hall booking requests.
- Improve our website and community programming.
3. Cookies and Tracking
We use cookies to keep our website running smoothly. You can choose to disable cookies in your browser settings, though some parts of the site might get a little "glitchy" if you do.
4. Third-Party Sharing
We only share information with trusted partners who help us run the centre, such as:
- Email Service Providers: To send out our newsletters.
- Payment Processors: To handle transactions securely.
- Legal Requirements: Only if required by law to protect our rights or comply with a judicial proceeding.
5. Data Security
We take security seriously. We use industry-standard encryption and secure hosting to protect your data. However, remember that no method of transmission over the internet is 100% secure.
6. Your Rights
You are in control of your data. You have the right to:
- Access: Ask for a copy of the data we hold about you.
- Correction: Ask us to fix incorrect information.
- Deletion: Ask us to "forget" you and delete your records (subject to legal record-keeping requirements).